Privacy Policy

Last updated: February 25, 2026

1. Who We Are

Reel Forge is operated by Sentient Mind Ltd, a company registered in the United Kingdom.

Sentient Mind Ltd is the data controller responsible for your personal data.

2. Information We Collect

We collect only the minimum information required to provide the Service.

  • Account Information — Email address
  • Billing Information — Payment details are processed by Stripe. We do not store card or payment information
  • Technical Information — Basic logs (such as IP address, request metadata, and error logs)
  • Generated Content — Videos generated through the Service are stored temporarily for delivery to users

We do not view user-generated or processed videos.

We do not collect analytics, behavioural tracking, or profiling data.

3. How We Use Your Information

We use your information to:

  • Provide and operate the Service
  • Authenticate users
  • Process payments via Stripe
  • Maintain security and prevent abuse
  • Diagnose technical issues

4. Legal Basis (GDPR)

We process personal data under:

  • Contractual necessity — to provide the Service
  • Legitimate interests — to maintain security, prevent fraud, and operate reliably
  • Legal obligations — where required

5. Data Retention

  • Account data is retained while your account remains active
  • Generated videos are stored only for a short operational period
  • Logs are retained for security and debugging purposes

We retain data only as long as necessary.

6. Third-Party Services

We use trusted providers:

  • Supabase (authentication & infrastructure)
  • Stripe (payments)

These providers process data in accordance with their own privacy policies.

7. Data Security

We implement reasonable technical and organisational safeguards.

API keys are stored only in hashed form.

8. Your Rights

Under UK GDPR, you may request:

  • Access to your data
  • Correction of inaccurate data
  • Deletion where applicable
  • Restriction of processing
  • Data portability

Requests: jack@sentientmind.io

9. Age Restriction

Reel Forge is intended for users 18 years or older.

10. Updates

We may update this Privacy Policy periodically.